FAQs

Here are some of the most frequently asked question. If you have any further inquiries, do not hesitate to contact us immediately for your best interest.

What are the roles and how do permissions work in Composite?

Composite has THREE main roles: 1-Super Admin: A role owned by our technical team. He creates admins and assigns brands to Admins. 2-Admin: Has the authority to build call scenarios, adding users, adding brands, assigning brands and different scenarios to users (Our team can manage this role to facilitate the learning process). 3-Users: Used by employees to log on and undergo multiple assessments, trainings, and competitions.
How can users log on the website app?

The company employees will be provided with the platform’s URL via email from Caduceus Lane. Using such link, users can log on to the system through their provided emails and passwords, and they can change their passwords upon logging on.
How usually scores can be collected?

Upon submitting the answers by users, they will immediately be compared with the model answers provided by the Admin, so the score can be generated immediately.
What is the workflow that should be followed to perform a training on Composite?

•The Super-Admin (Caduceus Lane) creates a subdomain for the company to access Composite. •The Admin (optional whether to be owned by the company or by Caduceus Lane) adds users, and builds the required templates to be assigned to the selected users, creating the training’s duration, date, and time, allowing users to start the training. •Users will be allowed to check the training’s details, including the business cases and customer personality traits descriptions to perform their interpretations and select the detailing slides and resources to be allocated in every step of the sales call through drag and drop & selecting from the provided drop lists.
How to use and manage the users’ accounts?

Composite provides the users with their usernames and passwords to navigate through their interfaces, where they can find their assigned trainings with their dates and duration of competition.
How to export the scores data with or without advanced analytics?

Upon finishing the training with Composite, scores of each individual or team will be documented to the company within 5 working days, with/without the performed advanced analytics as per the agreement with company whether they subscribed for a workshop or annual plan with Composite.
What is the maximum capacity of Composite?

Composite offers unlimited number of users or templates, and such capacities can be customized according to the purchased packages.
How long does it take to set up Composite to be used for one workshop or annual plan?

If there are no major modifications required by the client to the core of the web application. It takes 5-7 working days after receiving the specifications form from the client to provide them with the subdomain, admin account, users accounts, and templates required to be built by Caduceus Lane. If there are modifications agreed to be added on the platform, it would take up to 3-4 weeks after receiving the requirements from the client to apply such modifications.
Is Composite secure and safe to be used?

Yes, there is no doubt that Caduceus Lane cannot compromise on your data security, to know more check our privacy policy and terms & conditions.